1. Services
Aldan IT Group provides IT solutions and IT services, including but not limited to IT support, consulting, network management, cybersecurity, and related technology services.
2. Service Agreements
Specific services, pricing, timelines, and deliverables may be outlined in a separate agreement, proposal, or invoice. In the event of a conflict, the specific agreement shall take precedence.
3. Payments
- Payments must be made according to the agreed terms stated in the invoice or agreement.
- Late payments may result in service delays or suspension.
- All fees are non-refundable unless otherwise stated in writing.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete information required for service delivery
- Ensure authorized access to systems, networks, and facilities
- Maintain proper data backups unless backup services are included in the agreement
5. Confidentiality
Aldan IT Group agrees to keep client information confidential and to use it solely for the purpose of providing services, except where disclosure is required by law.
6. Intellectual Property
All materials, configurations, documentation, and solutions developed by Aldan IT Group remain the intellectual property of Aldan IT Group unless otherwise agreed in writing.
7. Third-Party Products and Services
Aldan IT Group may recommend or integrate third-party hardware, software, or services. We are not responsible for third-party performance, warranties, or availability.
8. Limitation of Liability
Aldan IT Group shall not be liable for indirect, incidental, or consequential damages, including data loss or business interruption, arising from the use of our services.
9. Termination
Either party may terminate services with written notice, subject to any existing agreements. Outstanding balances remain payable upon termination.
10. Force Majeure
Aldan IT Group shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, power outages, or internet failures.
11. Changes to Terms
Aldan IT Group reserves the right to update or modify these Terms and Conditions at any time. Continued use of services constitutes acceptance of updated terms.
12. Governing Law
These Terms and Conditions shall be governed by applicable local laws based on Aldan IT Group’s operating jurisdiction.
13. Contact Information
For questions regarding these Terms and Conditions, please contact:
Aldan IT Group
Email: AldanITGroup@gmail.com
